Privacy Policy
Effective date: 5 September 2026
Who we are
This website is operated by TMiles Industrial Materials and Solutions Co., Ltd. Our public contact address is No. 288, Songshan Road, Huqiu District, Suzhou, Jiangsu, China, 215151. For privacy requests, contact Linda@tmilesindustry.com.
How this website is used
TMILES uses this website for B2B product presentation and business enquiries. The website does not process payments or e-commerce transactions.
Information submitted through enquiries
When you voluntarily submit a Contact or Get a Quote enquiry, we may receive the information entered in that form, such as your name, company, email address, telephone number and enquiry message. We use this information to respond to your request, provide product information or a quotation, and manage related business communications.
Analytics and cookies
Analytics cookies are off by default. Google Analytics 4 loads only after you choose to accept statistics cookies. If you do not make a choice or select Reject, Google Analytics 4 does not load and no analytics request is sent by this website. You can change or withdraw your choice at any time through the Manage Cookies control.
After analytics consent, Google Analytics 4 may collect technical and usage information such as page paths, browser and device information, and interaction data used to understand website use. TMILES does not intentionally send enquiry names, email addresses, telephone numbers or enquiry messages to Google Analytics 4. We do not enable advertising personalisation, Google Signals, User-ID or advertising-account connections for this property.
For details of the cookies used by this site and how to manage them, please see our Cookie Policy.
Who receives information
Authorised TMILES personnel may access enquiry information when needed to handle an enquiry and related business communications. After you consent to analytics, Google Analytics is used to provide website measurement. Google processes its services under its own policies; please review Google’s privacy information for details of its processing.
Retention
We do not state a fixed retention period for enquiry information in this policy. Retention is assessed according to the need to respond to and manage the enquiry or business relationship, together with any applicable legal or record-keeping requirement. Analytics data retention is managed within the Google Analytics property settings.
Your choices and privacy requests
You may withdraw analytics consent at any time through Manage Cookies. To request access to, correction of, deletion of, or other information about personal data handled through an enquiry, contact us at Linda@tmilesindustry.com. We may need to verify a request before responding.
Updates to this policy
We may update this Privacy Policy when the website’s actual data-handling practices change. The effective date above will be updated when a material revision is published.